Privacy Protection
Privacy Policy
Last updated: January 4, 2026
Tradeido values your privacy. This Privacy Policy explains how we collect, use, and protect your data in compliance with GDPR, CCPA, and other global privacy regulations.
1
Information We Collect
- Account Information: Name, email, phone, company name, business documents.
- Usage Data: App activity, search history, preferences.
- Communications: Messages, quotation requests, files shared.
- Device Data: IP address, device type, browser, OS, location (if enabled).
2
How We Use Information
- To create and manage accounts.
- To match traders, manufacturers, and service providers.
- To enable chat, quotations, and deals.
- To verify users and prevent fraud.
- To send updates, notifications, and promotional content (with opt-out).
- To analyze performance and improve services.
3
Sharing of Information
- We never sell your personal data.
- We share with cloud hosting and data processing partners (Google Firebase/Google Cloud).
- We share with payment processors (Stripe) and analytics providers.
- We share with business partners when you connect with them through the platform.
- We share with authorities, if required by law or to protect against fraud.
4
Financial Data and Payments
- Payments are processed securely through Stripe, a third party PCI compliant payment processor.
- Tradeido doesn't handle or process payments between users inside the app itself — users need to complete financial transactions externally at their own risks.
- Tradeido does not store your full credit card or bank account details on our servers.
- Stripe collects and manages your payment information according to their own Privacy Policy.
5
Data Retention
- We retain personal and business data while accounts are active.
- If you close your account, data will be deleted or anonymized unless required by law.
6
Security
- We use encryption, secure servers, and access controls.
- No system is 100% secure; users must also protect their credentials.
7
International Users
- Your data may be transferred and stored outside your country.
- By using Tradeido, you consent to global data transfers.
8
User Rights
- Access, correct, or delete your personal data.
- Request a copy of your information.
- Opt out of promotional communications.
- Delete your account directly: You can request immediate account deletion through the 'Privacy & Security' settings in your profile.
9
Children's Privacy
- Tradeido is not intended for users under 18 years old.
10
Updates to Privacy Policy
- We may update this Policy from time to time. Updates will be posted on our platform.
- Continued use means acceptance of changes.
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Read the rules and user responsibilities.